Under the cloud of Covid-19, remote working is now a necessity for businesses across the world to keep productivity up and underpin their foundations from…

One person’s notion of assertiveness can be very different to another’s. This module will explain what assertiveness is and equip you with techniques that will…

Bribery & Corruption Online Anti-Bribery and corruption training packed with unique features and up-to-date legislative guidance. With the completion of this training anti bribery strategies are…

Conflict Handling This online Conflict Management Training course is designed to train senior members of staff and employees in how to prevent and handle conflicts…

Cyber Security Our course gives an understanding of cybercrime, how it can occur and how everyone in your organisation can contribute to preventing it. Learners…

Video conferencing has quickly become the norm for many of us. If you’re not familiar or comfortable with making video calls, we have some quick…

Handling Customer Complaints Complaints happen every day. When a customer complains, it is usually for a good reason or genuine concern. They usually have made…

This module will improve your understanding of the Hepworth SuperSleve Clay drainage & inspection chamber range, enabling you to offer your customers the correct support…

This module will; Help you to understand and calculate profit margin, net profit and return on sales. Explain why you need profit margin and what influences it.…

This module introduces you to the principles of a central heating system and explores the main components of domestic heating and hot water systems. The…

Introduction to GDPR Our GDPR online course will not only help your employees learn how to comply with GDPR regulations, but also understand their responsibilities…

This module will introduce you to the Hi-therm+ range. You’ll get to know the range in closer detail. You’ll also know the unique features of…

Many of us are now working from home or furloughed and consequently separated from work colleagues. No matter how resilient you are, I think you’d…

The Modern Slavery Act requires businesses over a certain size and threshold to disclose each year what action they have taken to ensure there is…

Negotiating Skills Negotiation Skills are used on a daily basis, from small discussions over what film to watch with friends to closing a major deal…

Social Media Awareness As the popularity of social media sites continues to grow, so do the security risks associated with them. Sites like Facebook, Twitter…